Privacy Policy
Website Publisher
The Zero Fleet website, available at www.zero-fleet.com, is published by:
Company name: Zero Fleet [legal form]
Trade name: ZERO FLEET
Registered office: [full registered office address]
Registered with the Trade and Companies Register of: [city] under number [SIREN] - RNE [RNE number]
Intra-community VAT number: [intra-community VAT number]
Contact: [contact email] - [phone number]
Publication Director: [surname, first name and position of the legal representative]
Website Hosting
The website is hosted by [hosting provider name], [hosting provider legal form], whose registered office is located at [hosting provider address].
Hosting provider phone number: [phone number]
Hosting provider website: [hosting provider URL]
Website Activity and Services Presented
Zero Fleet designs, markets and deploys electric mobility solutions for professionals: electric utility vehicles, scooter fleets, tricycles, cargo bikes and urban vans, interchangeable batteries, charging stations, maintenance services and fleet monitoring software tools.
The content on the website is provided for commercial information purposes. Prices, ranges, usable volumes, charging times, operational gains and emission-reduction estimates depend in particular on vehicle configuration, operating mode, transported load, topography, weather conditions, battery condition and real-world usage.
Unless expressly stated otherwise, the website does not allow the direct conclusion of an online sale. Commercial offers, quotes, warranties, maintenance terms, financing terms, rental terms or service terms are communicated individually before any order.
References to “zero-emission” mobility refer, unless otherwise specified, to the absence of direct exhaust emissions during vehicle use. They do not constitute a full life-cycle analysis.
Website Terms of Use
The user agrees to access the website under normal conditions and not to impair its operation, security or integrity. Any attempt at unauthorized access, large-scale automated extraction, alteration or disruption of the website is prohibited.
Zero Fleet may modify, suspend or interrupt all or part of the website for maintenance, updates, security reasons or changes to its offering.
Intellectual Property
The website and each of its components, including texts, page structures, layouts, logos, trademarks, trade names, visuals, vehicle sheets, technical data, photographs, pictograms, videos, software, databases and interfaces, are protected by intellectual property law.
The signs ZERO FLEET, ZeroFleet, ONE ENERGY, as well as the range and model names presented on the website, are the property of their respective owners. Any reproduction, representation, adaptation, distribution, extraction or reuse, in whole or in part, without prior written authorization, is prohibited.
Photographs, illustrations, videos or partner content used on the website remain the property of their authors or rights holders.
Personal Data
As part of the operation of the website and requests sent to Zero Fleet, personal data may be processed in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
Data Controller
The data controller is Zero Fleet [legal form], represented by its legal representative. For any questions regarding personal data, you may write to: [dedicated personal data email].
Purposes of Processing
Responding to contact, quote, test ride, demonstration or information requests;
Qualifying an electric fleet project: business sector, fleet size, use cases, energy constraints, maintenance needs and operating areas;
Preparing a commercial proposal, contract, deployment, maintenance service or technical support;
Managing the business relationship with prospects, customers, partners, installers, maintenance providers and financing organizations;
Sending professional communications where permitted by law;
Measuring website traffic, improving the user experience and ensuring service security.
Categories of Data Processed
The data processed may include: surname, first name, job title, company, business address, email, phone number, information relating to the fleet project, planned vehicle volumes, business sector, operating constraints, exchange history, browsing data and, where applicable, information required to prepare quotes, contracts, invoices or maintenance documents.
Legal Bases
The performance of pre-contractual or contractual measures when you request a quote, proposal or service;
Zero Fleet’s legitimate interest in responding to requests, developing its B2B activity, securing its website and improving its services;
Consent for certain marketing communications, newsletters or non-essential cookies;
Compliance with legal, accounting, tax or regulatory obligations.
Recipients
The data is intended for authorized Zero Fleet teams and, where necessary, its technical providers, hosting providers, CRM tools, emailing providers, deployment partners, installers, maintenance providers, financing organizations, insurers or professional advisors, within the limits of their respective missions.
Retention Periods
Prospect data used for commercial prospecting purposes is retained for a maximum period of three years from the last contact initiated by the prospect.
Customer data is retained for the duration of the contractual relationship, then archived for the periods necessary for evidence, dispute management and compliance with legal obligations.
Accounting documents, invoices and supporting documents may be retained for ten years.
Your Rights
Under the conditions provided by applicable regulations, you have the right of access, rectification, erasure, restriction, objection, portability and the right to withdraw your consent at any time when processing is based on consent.
You may exercise your rights at: [dedicated personal data email].
You may also lodge a complaint with the CNIL.
Transfers Outside the European Union
If providers located outside the European Union are involved in data processing, Zero Fleet ensures that appropriate safeguards are in place, including standard contractual clauses or any other mechanism recognized by applicable regulations.
Cookies and Trackers
The website may use cookies or similar technologies to ensure proper operation, measure traffic, secure browsing, remember certain choices or, where the user consents, personalize content or measure the effectiveness of professional campaigns.
Cookies that are strictly necessary for the operation of the website do not require consent.
Audience measurement, advertising, social media sharing cookies or any other non-essential tracker are subject to prior information and, where required by law, user consent.
When the website has a consent management tool, the user may accept, refuse or modify their choices at any time from the “Manage my cookies” link.
Liability
Zero Fleet makes reasonable efforts to ensure the accuracy and updating of information published on the website. However, errors, omissions or technical changes may occur.
Users are invited to request confirmation of specifications, availability, prices, warranties, financing terms, applicable standards, certifications and conditions of use before making any purchase, rental or deployment decision.
Links to third-party websites are provided for convenience. Zero Fleet does not control these websites and cannot be held responsible for their content, availability or personal data practices.
Applicable Law and Jurisdiction
These legal notices are governed by French law.
In the event of a dispute relating to the use of the website or the commercial relationships presented on it, the parties will first seek an amicable solution.
Failing that, the dispute will fall within the jurisdiction of the competent courts under ordinary law, unless mandatory provisions state otherwise.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please feel free to contact us at contact@l2c.tech.